Coronavirus / COVID-19 Information

Putting people first is our normal course of business.

When things aren’t business as usual, we’re here to navigate challenging and unprecedented times with you – together. The Holman Way of doing business guides us to treat our people, business partners, and the community at large with respect and care. That empathetic mindset is the compass guiding our collective response to COVID-19.

Auto Truck Group is considered an essential business. We continue to be fully operational and we’ve executed continuity procedures to support your upfitting and manufacturing needs without compromising the safety of our people. This includes transitioning our office-based workforce to remote workstations, and expanding flexible shifts to decrease volume and increase distance for onsite personnel.

On a daily basis, we’re engaging with industry suppliers and distributors to identify any possible service disruptions. We will continue to update this page with the latest information.

March 18, 2020 letter from Auto Truck Group president Pete Dondlinger

Upfitting Industry Update

Latest news on the impact of COVID-19

Auto Truck Group and our business partners are closely monitoring the impact that COVID-19 is having on our industry. We will continue to communicate directly with our clients, and we will update this page with new information as we receive it.

Last Updated: March 24, 1:30 p.m. EST

At this time, all 11 Auto Truck Group locations are open with regularly scheduled operations. The company is taking precautionary measures including having employees work remotely where possible, balancing shift operations to minimize the number of employees on duty at the same time, and applying the best practices published by the CDC.

As of this time, we are not seeing upfit schedules modifying to any significant degree.  If the situation changes, we will be sure to notify all affected customers and suppliers as soon as possible.  If an event occurs where we need to close a facility, we have contingency planning in place.  A location closing likely will impact scheduling and completing some vehicles in the proscribed time.  Our intention is to remain flexible as the situation dictates, prioritizing the safety and well-being of our employees.

We’re engaging with critical suppliers daily to identify any potential service disruptions. Based on the information currently available, the majority of suppliers are reporting business as usual under continuity measures and we are not expecting any significant production delays at the present time. If conditions change, we will quickly notify affected customers.

Our intent is to be as transparent as possible.  We will continue to update communications regularly.

Last Updated: March 30, 10:00 a.m. EST

  • Audi: All Audi production facilities in Europe have begun to suspend operations. Impacts of this production stop are yet to be determined but will likely affect all carlines produced in Europe. In an effort to make sure your MY20 orders are produced, please inform your team to place any remaining MY20 orders by the end of the week( 3/27). Audi will go through and schedule as many as they can for production and simply convert anything they cannot place to MY21.
  • BMW: BMW is suspending European plant operations through April 19th.  This impacts sedan production (except 3-series) as well as X1, X2 and all MINI production.  The plant is Spartanburg, South Carolina, will be closed April 3 to April 19th. This plant makes the X3, X4, X5, X6, and X7 models. Additionally, the plant in Mexico will be closed from March 28 to April 19. This facility makes the 3-series sedans.
  • FCA: FCA has extended the closure of their North American plants until April 14. Shipments are continuing as normal for any vehicles built prior to the plant shutdowns.
  • Ford: Ford has halted production at all North American plants, and they are aiming to resume production at key facilities in the US, Canada, and Mexico on April 6. They will continue to accept orders, but production dates will be affected by the plant closures. Ford transportation continues to operate, but they report it is becoming increasingly challenging because end destination ramps are issuing embargoes and limiting the flow of additional units.Please note there was a decision made to delay this week’s scheduling for all vehicle lines because of unforeseen plant downtime/Op Plan changes due to COVID19.
  • GM: GM is suspending all production in North America until March 30. It will take several days to complete the shutdown and operations will be evaluated weekly after that. GM will continue to accept orders and production dates will be affected by this action; the extent at this time is not known. Logistics will not currently be affected by the plant shutdown. Those vehicles built and available to ship will ship.
  • Hyundai: Hyundai Motor Manufacturing Alabama has suspended production after a team member tested positive for COVID-19. Some dealers in New York and New Jersey are not taking shipments, so vehicles there will be delayed.
  • Kia: Kia production is proceeding as normal. Corporate employees are working from home until March 30.
  • Mazda: Mazda product and plants are not severely affected with current production.
  • Mercedes Benz: The Van Division has temporarily halted production at its plants in Tuscaloosa, Alabama, and Charleston, South Carolina, until 4/6. Daimler has closed several manufacturing facilities in Europe affecting the passenger car group. The Van Division will provide an update later this week.
  • Nissan: Nissan has halted production at all North American plants until 4/6. Most of the corporate office is working from home and are available to support.
  • Subaru: Subaru of Indiana Automotive is suspending production from March 23 -29. This plant produces the Outback, Legacy, Ascent, and Impreza models. Other North American production facilities are currently operating normal schedules and plan to continue to accept, produce and deliver commercial orders.
  • Tesla: Operations at the factory in Fremont, California, are temporarily suspended until further notice.
  • Toyota: Toyota has extended its production shutdown until April 17. They plan to resume production on Monday, April 20. Their service parts depots and vehicle logistics centers will continue to operate. They will continue to accept orders at this time. Headquarters employees are working from home.
  • Volkswagen: Volkswagen has suspended European production. Factories in Germany, Slovakia, Spain, and Portugal will wind down, as will components plants throughout in Europe. Production is expected to stop for two weeks, initially. Additionally, Volkswagen’s factory in Chattanooga, Tennessee, is closing from 3/23 – 4/5. This factory produces the Passat, Atlas, and Atlas Cross Sport. Volkswagen is closing its plant in Puebla, Mexico, from 3/30 – 4/6. This plant produces the Golf, GTI, Jetta, Jetta GLI, and Tiguan models.As of 3/19,  the decision has been made to stop shipping fleet courtesy deliveries to our Volkswagen dealerships effective immediately through March 31st. Anything that has already left the port will continue on to the dealership unless the status of the dealership operations changes. Anything currently at port or arriving into their ports will be held until 3/31.
  • Volvo: Volvo has halted production at plants in Torslanda, Sweden, and Charleston, South Carolina, until April 14. The plant in Ghent, Belgium is slated to resume operations on April 5. Volvo Car Americas commercial headquarters is operating fully remotely, including our Customer Care and Dealer Support teams. Volvo dealerships are operating in line with local government guidelines as it relates to their operations and opening hours.

Prevention Tips

Safety Tips for Vehicle Operators

Vehicle operators are strongly encouraged to take the following precautions

Everyone should follow the guidelines published by the World Health Organization and US Center for Disease Control to limit the spread of cornoavirus and COVID-19. In addition to those recommendations, we strongly encourage vehicle operators to take these additional precautions:

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